After a work training in New York, a colleague and I stayed for a quick 24 hours in NYC. I thought it would be fun, and potentially cheaper, to stay in an Airbnb so I chose one in Tribeca. The cost was fairly expensive for 1 night, but the description made it sound promising and the location was on-point. When we arrived, the host was eclectic and a little over the top, but nice enough. We weren’t at the place very long, but neither my colleague nor I were particularly impressed and stuck mostly to ourselves when we were in the loft. I don’t remember acting rude or grumpy, but apparently I’d made that impression on our funky little host:
When I received this feedback, I was taken aback. Yes, I can be short/curt and not super open to new people, especially when the time investment is so short. I was exhausted from a week of intense full-on training. But was I rude? Was I grumpy? Was I brusque (according to Merriam-Webster: blunt in manner or speech often to the point of ungracious harshness)? I honestly don’t think so, but I came across that way to Reno.
Shortly after receiving this email, a friend randomly walked into the cafe where I was sitting. I was happy to see her, of course, but Reno’s feedback flashed bright lights in my brain: BE EXTRA SMILEY NOW. ACT HAPPY. DON’T BE GRUMPY…AT ALL.